SAUDIA TECHNIC
WINGMAN FOR
EMPLOYEES
Background
In the high-stakes world of aviation maintenance, every second counts. But at Saudia Technic, employees were stuck with an outdated app that made daily tasks more frustrating than seamless.
Communication was scattered, processes were slow and even safety reporting felt like a chore. The result? Decreased engagement, lower productivity and even retention concerns.
Saudia Technic needed a true digital co-pilot. One that didn’t just function but actually helped employees navigate their work more smoothly.
WORK
We reimagined the Saudia Technic Employee App as Wingman for Employees. An intuitive, all-in-one digital assistant that enhances self-service, collaboration and safety.
Delivered in phases, it evolved from a basic employee directory into a mission-critical platform featuring:
Seamless onboarding & profiles for easy access.
Push notifications & business card sharing to improve internal communication.
AI-powered safety reporting with a step-by-step chat experience.
An innovation portal for employees to submit and track ideas.
HR engagement features & gamification to boost participation and satisfaction.
Impact
2,400 active users out of 5,000 employees within 6 months of launch
88% adoption rate on iOS, reflecting strong engagement on preferred devices.
Faster, frictionless safety reporting, leading to improved incident tracking.
Higher retention & employee satisfaction, as reported in internal feedback.
Data-driven optimization, leveraging Firebase & Google Analytics for continuous improvement.
